Plantation Homes

We have a multitude of unresolved issues we reported to Plantation homes to be resolved under our 1 year warranty. As we informed them at the time, all the issues reported prior to close, prior to our 1 year warranty ending & during the warranty none our our warranty reported issues were addressed. Plantation did not contact, attempt to resolve issues and simply closed tickets even after contacting our Builder sales rep Keith Baxter & warranty rep. Matt..

During the warranty period multiple issues we reported to the builder for resolution, this included our wood flooring reported weeks before close & day of close. Matt informed the workers to replace most of our wood flooring at the time, none of which was ever corrected.

*Our roof has an un-supported section caving in -re ported not correctively address still sinking

*Our Guest shower wall was torn down - entire base & side of wall has cracked / can fit 2 nickels within base of shower - multiple plumbers have stated not to use shower / plus smell at this time. Have pictures that the protective lining was cut too short - per plumber the liner should be 12 - 18 inches from base not done. * Tiles in Guest bath room stair step to door - flooring is buckled. * Shower does not drain well - flat floor / water stays in shower.

*Water & hot water distribution issues - when turn on water lines water pressure is not excising.

Tile/Flooring/Carpet company inspector has marked and noted all issues / Plantation has informed them not to perform any work per manager call

* Multiple hollow tiles through out the house, carpet that is bulged / un-even under carpet mat.

*Tub grout in Master not installed correctly cracked thinly applied

--- Builder has added damage to floor from workers refused to fix---

*Fireplace that has made a very loud bag / issue breaks all refractories within the unit - every instance. Plantation said this is normal wear and tear / not normal since this occurs after 1st time use and every time after refractory replaced. Refused to fix, I got installing facility to fix once but issue still persists.

* No front exterior up-light installed with our light package as per model - Reported during build time / were sent an email for an additional $400 per Keith Baxter even though this is included with light package. Neighbors house build at same time / same model has light!

* No light switch installed in side entrance of garage. Were told to buy a wall stick on light by Chris Terhune & Rudy

* Yard grading / leveling never performed - erosion in multiple areas

* Brick is cracking / breaking on side of house refused to address

* Faulty light on 2nd story landing - refused to address

* Front door has rounded corners from installation & damaged button portion from replacement of broken door sweep. * Interior door damaged during build process were never replaced

* Multiple door frames were cut to short on one side - heavily filled with caulking

* Outlet in butler pantry was not installed according to code per inspector - non GFI / outlet was installed too close to cabinet ledge an we noted to builder a child can easily be burned or hurt due to easy access to unit power cable.

* Water lines installed externally , water lines were freezing Plantation stated these were installed correctly - 3rd party plumber was surprised passed inspection - un-insulated un-heated area refused to fix. I got installing facility manager to look at issue - manager admitted lines were installed incorrectly moved lines - only way we got this fixed is due to constant calling to installing facility for manager to look at issue.

* A/C / Heating unit has failed for over a week - unit had leak from install 1 instance, incorrectly installed valve caused issue to burn out motor and lock up unit. House is not evenly cooling / heating on going

* Exhaust vents that constantly flap will not address.

* Builder installed desk on 2nd landing damaged by workers placing tools & tearing siding apart - refuse to fix

* Painter damaged railing with ladder - refuse to fix

* Ball & spring retainers on doors missing / broken never addressed since walk through - multiple ticket entered.

**All together we are looking at over $85,000 in repairs & items not installed at the build time. Platation Homes / McGuyer Homebuilders will not honor any of the warranty detailed items noted in there warranty book or pre-closed items noted are repair / replace. Unscrupulous builder that will take your money and not deliver the product or service that was promised, very poor business when Division President Rudy J. Pospisil & Project Manager Chris Terhune Both inform the customer you bought the house it's your problem not ours even though the house was still in warraty.

Worst company I ever dealt with. Things got complicated near closing, at no fault of mine, and they don’t want to return the down payment of the option money.

Contract is vague and now I have to take them to court. Dealt with Brad Kornegay and Christian Leach; they were disrespectful, and I had the worst customer service.

Also, price per square feet is typically higher than comparable quality at companies like Perry Homes. Al Fouda Pomona homes – Plantation Homes Pomona homes – {{REDACTED}}

we needed a standard build over sewer Plantation demanded 2.5 times greater fill cover than the Australian standard. It would have put our pad 800mm above the street, required importation of 1000m3 of fill and a 4m high retaining wall.

To decide this they wasted 5 months for us and thousands in rent and interest. I honestly would not bother unless it was a new estate. Just assume the project managers don’t have enough time to think about your job or enough interest to help you.

To compound it all nothing was written down despite repeated requests and the requirements kept changing. We got the hint.