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I have a Plantation Home. There is a structural leak that Plantation fixed twice to no avail.

It ruined the ceiling and table in our breakfast room. They already had to come and re-pour the back patio, redo the left side of the kitchen and re-brick the fireplace. We moved in after all of that. Our home was built in 2005 with a 10 year structural warranty.

At 9.5 years in, we filed a structural claim because we had a lot of movement. Our entire left side of our kitchen cracked, the masonry has to be redone, the granite cracked. Our patio sunk (Again), the entire left side of our 2 story brick home has to be re-bricked, our upstairs subfloor is lifting, our windows are separating and leaking, we have giant buckling cracks everywhere. 2 Plantation employees Chad and Mark left my home today saying that they did not see a problem.

I require piers, additional drainage and have $75k in cosmetic damage and they don't see a problem? There are visible cracks, seems and nail pops in every room of the home. 4 homes in a row in my neighborhood have a problem because they did not compact the soil properly and built over a natural stream/spring. I have an engineer report/opinion from a licensed impartial engineer explaining how my home does not meet the warranty standards in Plantation's warranty booklet.

They don't care. I had to hire legal counsel today. They are the worst company on the planet.

I would never buy a Plantation home and could never recommend that anyone I like do.

Reason of review: Warranty issue.

Monetary Loss: $75000.

Preferred solution: Full refund.

Location: Keller, Texas

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Guest

My issue was finally resolved.

Godfrey Nqu
reply icon Replying to comment of Guest-1619218

Three years after you first complained? MHI is unreal...I cannot believe they continue to get away with what they do to homeowners.

Godfrey Nqu

We have a 2015 home built by Coventry/MHI. We had to buy a house to live in this October after we spent a lot of money to remediate the mold growing in the walls, on the slab and in our HVAC.

The mold returned because the slab itself is wicking water up through it and the amount of movement in a short amount of time has resulted in rafters splitting apart and from the roof itself. We filed a lawsuit and have been in arbitration for over a year now, they have accepted zero responsibility for the death trap they built. I have been able to get a state senator to hear me and I am trying to get legislation that would prevent MHI/Plantation/Coventry from putting an arbitration clause in their contracts. Ethical builders should not need to worry about lawsuits if they stand behind their product.

This builder does not and the arbitration clause prevents homeowners with legitimate claims to get a remedy and justice. It also violates our 7th Amendment right as it denies homeowners the right to a trial. I'm searching for homeowners to join me in getting justice and protecting the rights and health of future homeowners. A class action suit was brought against KB Homes in Texas and they can no longer have forced arbitration.

We have a home that we have put a total of $690k into...not accounting for the remediation and repairs to drywall that had to be removed and we cannot live in it. Two structural engineers have said it's a "tear down" and the mold expert has said there is no way to prevent the mold from continuing to grow unless the 4300 sqft house is gutted completely.

Arbitration is prohibitively expensive for most homeowners, our construction attorney has said that 9 out of 10 homeowners with legitimate defects cannot pursue the builder. Most give up.

Guest

Regarding Chad Giese, he is a putz. He talks like Leo Getts played by Joe Pesci in Leathal Weapon.

The character who becomes a Realtor.

What a rude, disrespectful, thinks he knows it all. Cheater cheater pumpkin eater!!!!

Godfrey Nqu
reply icon Replying to comment of Guest-1423551

We have a 2015 home built by Coventry/MHI. We had to buy a house to live in this October after we spent a lot of money to remediate the mold growing in the walls, on the slab and in our HVAC.

The mold returned because the slab itself is wicking water up through it and the amount of movement in a short amount of time has resulted in rafters splitting apart and from the roof itself. We filed a lawsuit and have been in arbitration for over a year now, they have accepted zero responsibility for the death trap they built. I have been able to get a state senator to hear me and I am trying to get legislation that would prevent MHI/Plantation/Coventry from putting an arbitration clause in their contracts. Ethical builders should not need to worry about lawsuits if they stand behind their product.

This builder does not and the arbitration clause prevents homeowners with legitimate claims to get a remedy and justice. It also violates our 7th Amendment right as it denies homeowners the right to a trial. I'm searching for homeowners to join me in getting justice and protecting the rights and health of future homeowners. A class action suit was brought against KB Homes in Texas and they can no longer have forced arbitration.

We have a home that we have put a total of $690k into...not accounting for the remediation and repairs to drywall that had to be removed and we cannot live in it. Two structural engineers have said it's a "tear down" and the mold expert has said there is no way to prevent the mold from continuing to grow unless the 4300 sqft house is gutted completely.

Arbitration is prohibitively expensive for most homeowners, our construction attorney has said that 9 out of 10 homeowners with legitimate defects cannot pursue the builder. Most give up.

Guest

Chad G. has been there a long time!

He has gone out of his way for many customers over the years. (I am a former employee) If you truly think your foundation failed... Get a survey done and compare it to the original survey. If they foundation is moving or buckling or broke then you have a case.

Brick cracked in that one area is only suspicious. Get the survey to prove it moved. Use the same survey company if possible. They will prove.

Most foundation companies give free estimates with surveys. Then your attorney's would jump on the case.

I assume you are in Saratoga or near Herritage Trace? Don't wait too long.

Jaxx Zmx

As an update...we have not actually hired legal counsel. We consulted with 2 attorneys and are in limbo about what to do.

Godfrey Nqu
reply icon Replying to comment of Jaxx Zmx

We have a 2015 home built by Coventry/MHI. We had to buy a house to live in this October after we spent a lot of money to remediate the mold growing in the walls, on the slab and in our HVAC.

The mold returned because the slab itself is wicking water up through it and the amount of movement in a short amount of time has resulted in rafters splitting apart and from the roof itself. We filed a lawsuit and have been in arbitration for over a year now, they have accepted zero responsibility for the death trap they built. I have been able to get a state senator to hear me and I am trying to get legislation that would prevent MHI/Plantation/Coventry from putting an arbitration clause in their contracts. Ethical builders should not need to worry about lawsuits if they stand behind their product.

This builder does not and the arbitration clause prevents homeowners with legitimate claims to get a remedy and justice. It also violates our 7th Amendment right as it denies homeowners the right to a trial. I'm searching for homeowners to join me in getting justice and protecting the rights and health of future homeowners. A class action suit was brought against KB Homes in Texas and they can no longer have forced arbitration.

We have a home that we have put a total of $690k into...not accounting for the remediation and repairs to drywall that had to be removed and we cannot live in it. Two structural engineers have said it's a "tear down" and the mold expert has said there is no way to prevent the mold from continuing to grow unless the 4300 sqft house is gutted completely.

Arbitration is prohibitively expensive for most homeowners, our construction attorney has said that 9 out of 10 homeowners with legitimate defects cannot pursue the builder. Most give up.

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